Privacy Policy

This Privacy Policy (“Policy”) applies to the website and A Caring Heart Nursing Services (the “Company”) and governs data collection and usage. For this Privacy Policy, unless otherwise noted, all references to the Company include 306 Race Street, Floor 2, Holyoke, Massachusetts, 01040, and https://achnursingservices.com. The Company’s application is an information application. By using the Company’s application, you consent to the data practices described in this statement.

Collection of Your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include, but are not limited to, (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; or (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information to communicate with you about services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT-IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe from a message sent by us.

Right to Deletion

Subject to certain exceptions set out below, upon receiving a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected and fulfill the terms of a written contract;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this application.

Email Communications

From time to time, the Company may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by replying “STOP” or clicking on the unsubscribe button.

Changes to This Statement

The Company reserves the right to change this Policy from time to time, for example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you by sending an email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the application and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact us at:

A Caring Heart Nursing Services
306 Race Street, Floor 2
Holyoke, Massachusetts 01040

Email Address: info@achnursingservices.com
Phone Number: (413) 455-3405
Fax Number: (413) 455-3976

Effective as of: August 26, 2024